FAQ
Question: What is the quality of the T-shirts?
Answer: We use high-quality, pre-shrunk cotton T-shirts to ensure that they are comfortable to wear and won't shrink after washing. Our T-shirts are also double-stitched for added durability.
Question: How do I know which size to order?
Answer: We have a size chart available on our website that provides detailed measurements for each size. We recommend measuring a T-shirt that fits you well and comparing it to our size chart provided in each listing to find the perfect fit.
Question: How long will it take to receive my order?
Answer: All orders are made on demand. That means each item is manufactured after the order is complete. Please visit our Shipping Policy for further details.
Question: What is your Refund Policy?
Answer: We want you to be completely satisfied with your purchase, so we offer a 30-day guarantee. Please visit our Refund Policy for further details.
Question: Can I customize a T-shirt with my own design?
Answer: We currently do not offer customization services, but we are always open to new ideas and designs. Please feel free to contact us with your suggestions or feedback.
Question: Do you offer wholesale or bulk discounts?
Answer: Not at this time. Please contact us for more information and pricing.
Question: How do I care for my T-shirt?
Answer: We recommend washing your T-shirt in cold water and tumble drying on low heat. Avoid using bleach or fabric softener, as they can damage the fabric and design.
Frequently asked question
Are your jewelry hypoallergenic?
All jewelry metal components used are hypoallergenic and nickel free. Some posts, jump rings, and hoops do contain stainless steel and brass which can be an irritant to those with sensitive skin. Sammers Clay is not responsible for any skin reactions caused by these components or any pieces.
How durable is polymer clay jewelry?
Polymer clay is durable however please do not bend your earrings on purpose.
What if my order never arrives?
Please contact us immediately at sammersclay@gmail.com. we will gladly offer a full refund if the order lost in the mail.
Do you do custom orders?
Currently, we are not accepting any custom orders.
How to clean and make my earrings last longer?
Please check on “Jewelry Care” in our main menu.